EBU Single Rulebook Q&A 21 June 2020 2020_5325 Alternative strong customer authentication for citizens without mobile

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European Union · · · 17-12-2021

Why does the PSD2 allow banks to deny the access to the electronic financial services to customers without a mobile but with a PC? In Member State A, bank customers only can log in their accounts with username or ID number + pin code or password + SMS one time password.I do not have a mobile.

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