EBU Single Rulebook Q&A 9 December 2020 2020_5650 Requirements towards SCA if association is done based on phone call

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European Union · · · 24-09-2021

Does the requirement to apply Strong customer authentication (SCA) under Article 24 paragraph 2 b ofRegulation (EU) 2018/389 - RTS on strong customer authentication and secure communicationapply when customer is served using telephone call?

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