EBU Single Rulebook Q&A 17 October 2025 2025_7602 Obstacle assessment of a mandatory client segment selection screen in a redirection journey

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European Union · · · 12-06-2026

Does a mandatory step in a redirection journey, where a Payment Service User (PSU) must manually select their client segment (e.g., retail or corporate) on an intermediary screen (web interface) before being redirected to the ASPSP's authentication app, constitute an obstacle under Article 32(3) of the RTS, if such a step is not present when the PSU accesses their account directly via the ASPSP's

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