Council of the European Union and European Parliament 11 February 2004, Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 (Text with EEA relevance) - Commission Statement

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Regulation (EC) No 261/2004 establishes minimum rights for passengers in cases of denied boarding, flight cancellations, and delays, aiming to enhance passenger protection and ensure harmonized conditions for air carriers within the European Union. Key provisions include obligations for air carriers to compensate affected passengers, provide assistance, and inform them of their rights, while also allowing for exceptions in extraordinary circumstances. Enforcement is the responsibility of designated bodies in Member States, which must ensure compliance and impose effective sanctions for violations of the Regulation.AI