Council of the European Union and European Parliament 27 November 2019, Directive (EU) 2019/2161 of the European Parliament and of the Council of 27 November 2019 amending Council Directive 93/13/EEC and Directives 98/6/EC, 2005/29/EC and 2011/83/EU of the European Parliament and of the Council as regards the better enforcement and modernisation of Union consumer protection rules (Text with EEA relevance)

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Directive (EU) 2019/2161 aims to modernize and enhance the enforcement of consumer protection laws across the European Union by addressing gaps in awareness, penalties, and redress mechanisms. Key provisions include the introduction of effective, proportionate, and dissuasive penalties for widespread infringements, as well as transparency requirements for online marketplaces regarding the ranking of offers. The enforcement of these rules will be the responsibility of Member States, which must ensure that consumers have access to adequate remedies for unfair commercial practices.AI