European Commission 7 July 2009, Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions on a harmonised methodology for classifying and reporting consumer complaints and enquiries {SEC(2009)949}

52009DC0346 Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions on a harmonised methodology for classifying and reporting consumer complaints and enquiries {SEC(2009)949} /* COM/2009/0346 final */ [pic] | COMMISSION OF THE EUROPEAN COMMUNITIES | Brussels, 7.7.