European Commission 19 December 2011, COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT AND THE COUNCIL A European vision for Passengers: Communication on Passenger Rights in all transport modes

52011DC0898 COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT AND THE COUNCIL A European vision for Passengers: Communication on Passenger Rights in all transport modes /* COM/2011/0898 final */ I. Introduction Ten years ago in the 2001 White Paper[1], the Commission set the objective to introduce passenger protection measures to all modes of transport. This has now been achieved.