Court of Justice (Grand Chamber) 26 February 2013, C‑11/11 (Air France v Heinz-Gerke Folkerts and Luz-Tereza Folkerts.)
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The core legal dispute in Case C-11/11 involves the interpretation of Articles 6 and 7 of Regulation No 261/2004 regarding passenger compensation for delays on directly connecting flights. The Court ruled that passengers are entitled to compensation if they arrive at their final destination three hours or more later than scheduled, regardless of any delays at departure being below the thresholds set in Article 6. This interpretation aims to ensure equal treatment for passengers experiencing significant delays, thereby reinforcing consumer protection standards in air travel.AI
European Union · · · Cited by 160 · 26-02-2013
Parties Grounds Operative part Parties In Case C-11/11, REQUEST for a preliminary ruling under Article 267 TFFEU, from the Bundesgerichtshof (Germany), made by decision of 9 December 2010, received at the Court on 11 January 2011, in the proceedings Air France SA v Heinz-Gerke Folkerts, Luz-Tereza Folkerts, THE COURT (Grand Chamber), composed of V. Skouris, President, K.
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