European Parliament 11 September 2012, Written question E-008029/12 Monika Flašíková Beňová (S&D) to the Commission. Resolving consumer disputes

Question for written answer E-008029/12 to the Commission Monika Flašíková Beňová (S&D) (11 September 2012) Subject: Resolving consumer disputes The proposal for a directive on alternative dispute resolution and the proposal for a regulation on online dispute resolution for consumer disputes are necessary pieces of legislation that will offer EU consumers a faster, cheaper and easier way of