District of Columbia Court of Appeals June 10, 2004, 03-CV-224 (Zoerb v. Barton Protective Services)

SCHWELB, Associate Judge:

On September 25, 1996, Mark Zoerb, an engineer employed by Carr Real Estate Services, Inc., at Metropolitan Square, a thirteen-story commercial office building in Washington, D.C., was struck on the head by a descending elevator and seriously injured while he was standing on a ladder in the elevator shaft and searching for a lost set of keys.